Response to TM Forum report about broken RFP process

Response to TM Forum report about broken RFP process

One of the big leaps forward in the evolution of ClickOnSite was using TM Forum’s data model (Information Framework (SID)) and Business Process Framework (eTOM) as a baseline. By adopting and adhering to their standards in the telecoms industry, we keep ClickOnSite...

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The Build vs Buy Software Decision

The Build vs Buy Software Decision

The decision whether to build your own IT/enterprise software solution versus buy commercial software (ex. ClickOnSite) is a classic dilemma every technology company faces. There is no single answer that works for every situation and there are many opinions on the...

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Example of ClickOnSite Return On Investment (ROI)

Example of ClickOnSite Return On Investment (ROI)

Due to the many variables related to tower management, Return On Investment (ROI) is hard to calculate. But the cost savings — and positive revenue impact achieved by getting sites operating (billing!) faster — are real. Here some examples with ClickOnSite.

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Great Customer Engagement = Customer Longevity

Great Customer Engagement = Customer Longevity

At ITD we see our role as helping our customers grow and be successful in their business as a long-term partner. A lot of companies make similar statements. We have a track record proving that in our case it is true. Every day our team puts into practice the...

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