anIn an industry where mobility and operational efficiency are key success factors, we are officially launching the new mobile version of our flagship ClickOnSite software. While version 1 marked the first steps towards mobility, this latest version is unique for software dedicated to field service teams! Thanks to its native integration with our back office, it represents a new asset for ClickOnSite users.
Designed for field technicians and service managers, this new mobile application optimizes every stage of the maintenance process, from planning to execution.
Why a ClickOnSite Mobile v2 version?
Although our ClickOnSite software is already accessible on PC, tablets, and smartphones via a “responsive” web version, field technicians need more than just a simple adaptation. As we know, technicians making maintenance visits to telecom sites need a mobile solution that works seamlessly, even offline, and synchronizes all data in real-time with the central system when a network (Wifi or 4G) is available.
Our ClickOnSite Mobile V2 application has been designed specifically for their needs. It is the only one on the market to offer seamless integration with the back office of ClickOnSite, the preferred management software of mobile network operators and TowerCos. This unique feature ensures that any information published in the back-office software, and relevant to a field technician is immediately accessible on his mobile work order. Conversely, all data entered by the field technician is automatically synchronized with the back office, without the need for additional development. Are you in a white zone? No problem, all data is synchronized as soon as there’s Internet or a network connection!
Key features
More than just an extension of ClickOnSite, the mobile application is specifically designed to be the ideal companion for field technicians and maintenance managers, with powerful and intuitive features:
- Work order management and task scheduling: Technicians can view, update, and complete their work orders in just a few clicks.
- Time and attendance tracking: Easily record the start and end times of each job, including breaks and overtime.
- GPS integration and route optimization: Use Waze or Google Maps to reach sites quickly and efficiently.
- Real-time inventory management: Scan barcodes and QR codes for fast entry of inventory and asset tracking data.
- Real-time notifications: Receive instant alerts on new work orders, mission updates, and upcoming or overdue appointments.
- Document access and annotations: Upload relevant documents such as diagrams or photos and mark them up directly in the application.
- Offline functionality: Keep working efficiently even in areas with limited or no Internet connectivity.
- Seamless data synchronization with the back office: All data entered in the field is synchronized in real-time, guaranteeing unprecedented consistency and accuracy across all platforms.
Every feature is designed to make life easier for field technicians. These tools centralize all necessary information and boost productivity.
What makes our application unique?
Real-time synchronization and seamless integration with the ClickOnSite back office make ClickOnSite Mobile v2 the most efficient and reliable solution for technicians in the field. This uniqueness on the market brings several advantages:
- Process optimization: No double data entry or errors due to manual interfaces. Everything is automated and synchronized.
- Improved productivity: By centralizing all necessary information and simplifying task management, technicians can concentrate on the essentials: maintaining telecoms infrastructures.
- Reduced errors and better decision-making: Real-time access to critical data enables technicians to make informed decisions in the field.
- Improved compliance and traceability: With features like automatic photo stamping with date, time, and GPS location information, technicians and managers always have reliable documentation.
How to get the application?
ClickOnSite Mobile v2 is now available on iOS and Android platforms for all ClickOnSite users who have subscribed to the Mobility offer. You can download it easily from the App Store and Google Play. The installation procedure is quick and easy, so you can start using the application straight away.
If you encounter any difficulties during download or installation, our technical support team is here to help. You can contact your ClickOnSite coordinator. Our experts are ready to solve any problems and answer any questions you may have.
What’s more, to help you get the most out of ClickOnSite Mobile v2, our training center offers dedicated sessions. These training sessions will help you familiarize yourself with all the application’s features and optimize its use in your day-to-day business.
If you have any further questions or require personalized advice, our sales team is also at your disposal. You can also contact your Business Analyst for specific information on how to integrate and use the application in the context of your company.
We’re here to support you every step of the way, from installation to advanced use of the application. Don’t hesitate to contact us for any assistance you may need!
Upcoming updates
And we’re not stopping there! In November, we’ll be introducing a major update with an advanced notification system. This new tool will facilitate the allocation and management of work orders by sending more targeted and personalized alerts. Technicians will be informed of new tasks and important reminders in real-time, while managers will be able to track progress and delays more effectively.
We also incorporate user feedback to add requested features and improve the overall experience. At the same time, we monitor market trends and software developments to stay at the cutting edge of technology. Expect even more powerful tools to optimize your maintenance operations.
These updates are designed to make our application even more efficient and adapted to our customers’ needs. Stay tuned for these new features!
Request a personalized demo today!
Ready to transform the management of your field operations with our unique mobile application? Request a personalized demo today and discover how our seamless integration solution can help you improve team efficiency, reduce costs, and maximize productivity.