Blog
Find all our telecom experts’ advice
and our last news about IT-Development and ClickOnSite.
What is diversity?
At ITD, diversity is mainly expressed by a diversity of origins, profiles, and personalities. Jerome Perret, ITD’s CEO, invites us behind the scenes of the company and reveals the richness and challenges resulting from this multiculturalism. Diversity of origin Don’t be afraid to talk about it,...
Digital twin: the latest buzzword?
First highlighted by NASA in 1996 through the Apollo space program, the concept of the digital twin looks like the new hip that replaces the RMS. And thanks to the COVID-19 pandemic with its subsequent acceleration in global digitalization, the digital twin technology has evolved significantly....
MWC is back! Meet us at Hall 1E51
After a chaotic year in 2020, the event industry is slowly recovering. Inspired by the GITEX in Dubai, the Mobile World Congress (MWC21) will take place in Barcelona from June 28 to July 1, in a hybrid format, allowing participants to meet in person. The ITD team will be at the French Tech -...
Analyze data to prevent breakdowns and anticipate operational logistics
Data are multiple, evolving, and from diverse origins. They constitute a pool of significant information for those who know how to use them. Analyzed, they allow the organization of preventive and predictive maintenance plans. Detailed and combined with the field's feedback, they are key to the...
Service continuity: the foundation of the operational supply chain
Deployment and upgrades have their own set of logistical constraints. However, once the site is operational, they are still important. Generally, an On-Air site is associated with a source of revenue. They are the result of the equipment installed by the subscribers of the operator. Therefore, a...
Lessons learned from the OVH datacenter destruction
A week ago, the impossible, the unimaginable just happened. The OVH Data Center in Strasbourg burned down! Fortunately, no one was injured but, for sure, some businesses will not recover, and OVH will suffer the consequences for years. Indeed, we believe that this event will influence further OVH...
ClickOnSite connects to Power BI to complement its reporting capabilities
Since its launch in 2016, ClickOnSite offers MNOs and Towercos the opportunity to optimize their performance. Specifically, this includes the teams' use of the reporting/PMO module, which allows them to create, edit and distribute detailed progress reports within their organization. It also helps...
5G Rollout and Upgrade, which are the supply chain challenges?
Deploying new sites, upgrading equipment to add 4G or 5G is a supply chain and planning challenge. Many processes must be implemented whether that be the requirements of the radio, to the installation, and through to the equipment commissioning. It is important to find a location (for new sites),...
MNOs & Towercos: Why turn to Predictive Maintenance?
The emergence of industry 4.0 in telcos is still diverse, depending on a company’s core business and departments. MNO network teams tend to focus on active equipment, applying vendor strategies that ignore the infrastructure maintenance. Therefore, O&M teams are often left empty-handed with...
GITEX 2020: Discover ClickOnSite on booth A40 Hall4
For the first time since the creation of IT-Development, and with the support of Business France, our teams will present ClickOnSite at the GITEX Technology Week 2020, the third largest technology conference in the world. After many months of virtual events, our experts will finally be able to...
Standardization of ClickOnSite: IT-Development opens the door to telecoms best practices
Based on the Taylorian and Fordist principles, then influenced by Theodore Levitt, standardization is an international marketing strategy widely adopted by companies. The objective is to develop a product with identical features, based on market best practices, to meet consumers' needs. However,...
Low-code offers a new dimension to developers
Boosted by the COVID-19 pandemic, low-code is becoming more and more popular in the IT world. Easy to use, it represents a real revolution in terms of time-to-market. However, behind the scenes, this coding approach is grinding the teeth of a good number of developers. For many, it's like the...
COVID-19: the digital transformation test for telcos
Previously presented as simple third-party service providers, telecoms are now seen as the foundation for almost all elements of society. By maintaining their quality of service throughout the COVID-19 crisis, they demonstrated their commitment and many were surprised by their reliability. Working...
Implementing is good… with high-quality support, it’s even better!
In 2015, we made the decision to change technology and start from scratch. Among the initial findings, we identified the need to develop or modify ClickOnSite quickly. It was obvious to us that the tool would be easier to use if we created drag-and-drop functions, process flows, and various other...
ITD opens its seventh office in Dubai to strengthen its regional presence
With more than 275,000 towers, the Middle East and North Africa (MENA) is now a major market in the world of telecoms. However, its size is no guarantee of its performance. Indeed, this geographic zone is a classic case of economic dichotomy. The Gulf countries are economically efficient and...
ITD creates an entity dedicated to training to provide a user experience (UX)
According to the latest study on vocational training, conducted by CEGOS in 2018, 92% of employees believe that training is a lever of competitiveness for companies. However, the areas many companies prefer to focus on their corporate culture or on more traditional user experience. IT-Development...
Agile Methodology: Don’t take too much, let’s take only the best!
Over the last ten years, the agile method has become increasingly popular in all companies, especially those specializing in software publishing. Nevertheless, with hindsight, many tensions emerge between the ayatollahs of the Agile Manifesto and its detractors. Some even go so far as to present...
The 9 key steps to succeed in the implementation of ClickOnSite
Finding the right management software for your telecom issues remains a major challenge. Excel-based solutions do not necessarily guarantee a centralization of information or even a real-time update of data. A lack of visibility that impacts your business and, at the same time, makes you lose a...
Isabelle Hugues, Full-Stack Developer: “I rediscover my Swiss values in the IT world”
While the fifth edition of the Gender Scan survey paints a bleak picture of the place of women in technology in France and Europe, Isabelle Hugues, Developer at IT-Development (ITD), tells us how she builds parallels between this technological world and her Swiss roots. Common values that she...
TowerXchange Meetup Asia 2019: ITD invites you at stand 201
Asia remains the fastest-growing region in the world. Whether in terms of investment in telecom infrastructure or the expansion of towercos activity, this vast territory is highly dynamic and offers great opportunities. Review of the challenges of this market and local activity with IT-Development...
François Pouilloux, CTO: “For ITD, investment in vocational training is not negotiable”
Because investing in human capital is never a bad idea, IT-Development (ITD) has made training its focus. François Pouilloux, CTO at ITD since 2013, tells us how the company opened the doors of the famous Massachusetts Institute of Technology (MIT) to him to improve his knowledge of Artificial...
AfricaCom 2019: Meet ITD at the French Tech Pavilion – Business France (booth B50)
With more than 15,000 participants, 450 speakers and 500 exhibitors, AfricaCom is one of the major African events of the year. Telecommunications and technology actors come and meet us at the French Tech - Business France Pavilion (booth B50) from 12 to 14 November, at the Cape Town International...
Nomination: Jean-Yves Devaux joins ITD as Projects Director
To support its growth, ITD has chosen to capitalize on Jean-Yves Devaux 's solid experience in project management. A way to upscale and achieve its goal: become the leader in software for easy deployment and management of telecommunications infrastructure. After a career as a Front/Back Office...
TowerXchange Meetup Africa 2019 – booth 110: ITD/ClickOnSite team meet you
MNOs and towercos, meet today and tomorrow for the TowerXchange Meetup Africa 2019 in Johannesburg. The opportunity for you to exchange with ITD team (booth 110) on ClickOnSite and its latest developments. TowerXchange Meetups are the must-attend event for telecom players. Once again, ITD team is...
ClickOnSite on cover of Southern African Wireless Communications (July/August 2019)
"We are proud to see ClickOnSite on the cover of the July/August 2019 issue of Southern African Wireless Communications! Africa is a key market for us and we appreciate this great exposure to SAWC's highly curated audience of 10,000 telecom professionals in the Southern Africa region. It will be...
New Towerco customers in SE Asia + ITD Vietnam office profile
The whole ITD team worldwide, but especially our Ho Chi Minh City office, is excited about recently signing up our 2nd and 3rd towercos in Asia. On this occasion, let's also take a closer look at our Vietnam office. New towerco customers The story of how we won the new clients is an...
New ClickOnSite feature: Supply Chain module
We constantly add features to ClickOnSite based on needs from our customers and in the telecom industry. We are pleased to announce the ClickOnSite Supply Chain module, which allows MNOs and towercos to manage + track all their infrastructure assets in real-time within ClickOnSite (no need to...
See ClickOnSite in action in Africa, Asia, the Middle East and at Mobile World Congress
Friends, partners and customers, come say hello in person and see what is new in ClickOnSite. MNOs and Towercos, if you want to take a giant leap forward in simplifying management of your tower infrastructure, let us show you ClickOnSite during different telecom events. We will be at the...
ITD secures investment to expand ClickOnSite sales and operations
IT-Development has attracted investment from EB Partners (the investment vehicle of EB Solutions) to accelerate ClickOnSite sales, and to support operations in Europe, Africa, Middle East and SE Asia. ITD has been growing organically, aligned with the needs of MNOs and Towercos who, as telecom...
Response to TM Forum report about broken RFP process
One of the big leaps forward in the evolution of ClickOnSite was using TM Forum ’s data model (Information Framework (SID)) and Business Process Framework (eTOM) as a baseline. By adopting and adhering to their standards in the telecoms industry, we keep ClickOnSite optimized and using the best...
Does Salesforce outage revive the debate about SaaS vs On-premise?
Businesses are increasingly moving to using “Software as a Service” (“SaaS”), also known as “cloud computing” (Atlantic.net explanation), away from the traditional installation of software on-premise at a company’s data center, or on desktops, and maintained by the company’s IT department. There...
ITD opens office in Abidjan, Ivory Coast serving West Africa
ITD opens office in Abidjan, Cote d’Ivoire (Ivory Coast) serving West Africa to be closer than ever to our ClickOnSite customers and partners in Ivory Coast, Mali, Burkina Faso, Togo, Benin, Guinea and Niger. The office is managed by Vassanogo Samassi, a seasoned veteran of the West African telecommunications industry.
The Build vs Buy Software Decision
The decision whether to build your own IT/enterprise software solution vs buy commercial software (ex. ClickOnSite) is a classic dilemma every technology company faces. There is no single answer that works for every situation and there are many opinions on the subject published on the internet. In...
ClickOnSite Mobile app: The bridge between site visits and the office
Rolling out and managing towers/sites means staff, and/or contractors, working in the field, bringing information back to the main office to be recorded. The ClickOnSite Mobile app bridges the gap between the field and the central office. ClickOnSite Mobile is made specifically for staff and...
See ClickOnSite in action & meet ITD at Mobile World Congress 2019!
Friends, partners and customers, come say hello and see what is new in ClickOnSite. #MNOs and #Towercos, if you want to take a big leap forward in simplifying management of your tower infrastructure, let us show you ClickOnSite. Our booth is in Hall 5, B41 as part of the Business France "La...
Example of ClickOnSite Return On Investment (ROI)
Due to the many variables related to tower management, Return On Investment (ROI) is hard to calculate. But the cost savings — and positive revenue impact achieved by getting sites operating (billing!) faster — are real. Here some examples with ClickOnSite.
Great Customer Engagement = Customer Longevity
At ITD we see our role as helping our customers grow and be successful in their business as a long-term partner. A lot of companies make similar statements. We have a track record proving that in our case it is true. Every day our team puts into practice the philosophy of satisfying our customers....
ClickOnSite at TowerXchange Asia Meetup in Singapore, 4-5 Dec 2018
MNOs and Towercos, see how to super-efficiently roll out and manage your towers & infrastructure at scale. For the second year in a row, ITD will attend the TowerXchange Asia Meetup -- this time 4-5 December 2018 in Singapore. While our Vietnam-based APAC Business Development Manager, Michael...
ClickOnSite PMO: Work In Progress, Forecasts & SLAs
ClickOnSite is often thought of as a central storage for everyone from the field to the office at MNOs and Towercos to access their infrastructure assets in real time. But ClickOnSite is much more than just a user-friendly database! Because ITD’s leadership got their start in the telecoms industry...
Find Everything With ClickOnSite Global Search
How ClickOnSite search enables you to find and organize all your tower infrastructure information ClickOnSite is the central storage for all data, documents and files related to MNO and Towerco infrastructure and processes, accessible to everyone in the company. This means that ClickOnSite...
ClickOnSite at TowerXchange Africa Meetup in Johannesburg, 9-10 Oct 2018
MNOs and Towercos, see how to super-efficiently roll out and manage your towers & infrastructure at scale. TowerXchange Meetups are the premier gathering of companies building and managing towers infrastructure together with the suppliers who make their work and their business efficient, and...
MNOs & Towercos: How To Make Your Leases IFRS 16 Compliant
Overshadowed by GDPR, the new IFRS 16 lease compliance regulation is a bigger issue for MNOs & Towercos Thank goodness the flood of emails about GDPR compliance is over! However, for any company in the telecommunications industry which deals with leases, a more important new...
Enhancing data visibility & accelerating decisions through RMS integrations
IT-Development’s co-founder and Managing Director, Jerome Perret, started his career working for telecoms companies managing tower site rollouts. It is from this hands-on experience of the teams and processes in building and managing towers and assets that he has clear insight to how technology...
Orange France exponentially expands use of ClickOnSite
Orange France increases ClickOnSite user-base to 1,500 people ITD is pleased to announce that one of our key customers, Orange France, has rolled out ClickOnSite across all their business units (UPR) managing telecom towers and sites; now 1,500 people in the company and their contractors use...
Mobile World Congress 2018 Wrap Up
Demand for efficient tower site management is booming: scaling, control and visibility are critical for MNOs and Towercos to reduce their OPEX, and accelerate their ROI The best part of Mobile World Congress every year is the opportunity to talk directly with many...
ClickOnSite at Mobile World Congress: Barcelona, 26 Feb – 1 March 2018
MNOs and Towercos rolling out and/or managing hundreds, or thousands, of cell tower sites, meet us in person at MWC 2018! Steve, Jerome, and Romaric will be at MWC 2018 in Barcelona (26 Feb – 1 Mar) showing off ClickOnSite in Hall 5, Booth B41. MWC is a great gathering and we want to meet as many...
ClickOnSite makes field work with mobile devices highly efficient
Today, mobile devices are equally as important as desktop computers in a telecom company’s technical ecosystem. Distributed teams and people working away from an office can do many tasks, online (or offline), in the palm of his hand. ITD has built that power into ClickOnSite. Mobile forms simplify...
ITD presenting ClickOnSite at TowerXchange Meetup Asia in Singapore, 12-13 Dec 2017
Visit booth #602 to see how to make tower rollouts easy and efficient As the volume of cell towers being built in SE Asia increases, and to support their efficient rollouts and management, ITD opened its sales and development office in Ho Chi Minh, Vietnam in 2016 (“ITD opens for business in...
TeleResources becomes reseller of ClickOnSite in Australia & New Zealand
An introduction made at Mobile World Congress in Barcelona last March has come to fruition: TeleResources is now reseller of ClickOnSite in Australia & New Zealand! After learning about ClickOnSite's advanced capabilities in managing cell site rollouts and assets at MWC, TeleResources saw that...
ITD takes ClickOnSite exhibiting at TowerXchange Meetup Africa & Middle East in Johannesburg
In early October our MD, Jérôme Perret and Director of Marketing, Steve Zitkovich, travelled to Johannesburg, South Africa to attend the TowerXchange Meetup Africa & Middle East. It was 2 full days with decision makers and professionals in the tower industry, and the information and...
Data Export & Import Made Easy!
A client recently told me one of his frustrations: using a site database is like having a great warehouse where you store your belongings with no possibility of taking them out. He noted that if data can be extracted easily, there is no reason it should not also be easy to import. He cited the...
Appointment of a Customer Service manager
ITD announces the appointment of Olivier Lespinasse as its Customer Services manager. He is now the business authority of ITD’s telecommunications branch and takes on responsibility for the installations of the ClickOnSite software, training and customer support. “Our organization has grown...
Meet us at the Mobile World Congress 2017 !
Only a few weeks to go before the Mobile World Congress 2017 opens. The countdown has started! We are just a few weeks away from the opening of the Mobile World Congress 2017 in Barcelona. ITD will be there again this year, and we are really looking forward to meeting you. ClickOnSite has come a...
ITD enters the Glomo Awards
Every year, the GSM Association organises the Glomo Awards at the Mobile World Congress to reward the best developments and innovations in the mobile industry. The winners, who will be announced at the congress in Barcelona, will receive an award in one of the eight categories: The Connected Life...
Multiculturalism at ITD: a competitive advantage that works for our customers
Multiculturalism: a source of creativity and innovation Numerous surveys have already corroborated the results that we observe day after day: cultural diversity is a source of creativity and innovation in the enterprise. Multicultural teams represent a significant competitive advantage, because...
Enter our “Antennas and landscapes” photo competition!
Enter our Antennas and Landscapes competition until 31 July 2016. Just take a photo of antennas in an urban or rural setting. Original, grandiose or in perfect harmony with its surroundings, portray the antennas in its element, then post your photo on your Twitter account. The jury, made up of...
11 reasons to stop using Excel to manage your telecommunications sites
At the start of the 2000s, telecommunications operators’ main goal was to deploy their network as quickly as possible, in the highest possible number of countries. Since Excel is installed on almost every PC, and we all know how to create a worksheet and fill in the lines, many operators started...
![The top 10 risks in the telecommunications industry [Infographic]](https://en.it-development.com/wp-content/uploads/2016/05/menaces-telecom-400x250.jpg)
The top 10 risks in the telecommunications industry [Infographic]
Ernst and Young (E&Y) has published a report entitled “ The Top 10 risks in Telecommunications 2014”. The report highlights the ten main risks that the telecommunications industry is facing, as identified by the company. The threats have been classified into four categories: operational...
Orange Belgium opts for ClickOnSite for improved control and visibility of its network
Orange Belgium, formerly Mobistar, one of the country’s leading operators, has opted for ClickOnSite to manage the deployment and maintenance of its radio and transmission sites. Patrick Gourlet, RAN Deployment Domain Manager at Orange Belgium, explains. The issue: control and visibility of...
![Why MNO should use BPM for their Network Rollout [Infographic]](https://en.it-development.com/wp-content/uploads/2016/04/why-mno-should-use-bpm-400x250.jpg)
Why MNO should use BPM for their Network Rollout [Infographic]
BPM is a remarkable approach to project management. While it can be used in almost any kind of business, BPM is particularly useful in the telecommunications sector: mobile network operators manage tens of thousands of sites across huge spaces and are in need of a powerful system. Productivity...
ClickOnSite BPMN: a tool for efficient management of telecommunications projects
Romaric is an IT Project Management Support consultant and BPMN expert at ITD. Today, he talks about BPMN, and how this acronym will revolutionise the way you work. Task management, process management, BPM, BPMN. It’s bewildering! Every technician and every engineer who works for a...
ITD opens for business in Vietnam
Breaking into Asian markets. Michael Blot, our specialist and ASEAN Zone Manager, explains the potential of this part of the world. As everyone already knows, Vietnam, like many of its neighbors, is growing fast. With more than 140 million mobile phone users, it is aiming to become a leading power...
With ClickOnSite, make the everyday better !
“Make the everyday better!” is the short version to “Make the day to day of your telecom engineers a better work experience!”. The intention is the same with the new ClickOnSite. After months of survey including customer enquiry, reading of market analysis and brainstorming about our value...
In 2016, ITD re-invented itself
18 months of research and development have enabled ITD to create its brand new software ClickOnSite. New design, new ergonomics, new features... Everything has been redesigned and rethought for the comfort of the user. More intuitive, it is now very simple to use and configurable to everyone's...
Meet us at the Mobile World Congress 2016 !
Meet us at the Mobile World Congress 2016 in Barcelona, from 22 to 25 February 2016! We are excited to be attending the world’s largest gathering for the mobile industry and we'd love to introduce you to our brand new ClickOnSite software that can make your work a lot easier. We would be happy to...
ClickOnSite V2 is on its way !
When ClickOnSite was created 10 years ago, our team designed an innovative tool adapted to the work practices and needs of telecommunications operators. Core businesses and techniques are evolving continuously, and we have made constant improvements and adaptations to our software. In the fall of...
5 questions to our CTO
Making things simpler makes us better According to François Pouilloux, recently named Chief Technology Officer (CTO) at IT-Development, agile development methods are now essential, he explains why. How would you define agile methods? Minimum complexity for maximum efficiency! The key idea...
Agility is the driving force behind ITD
In 2013, IT-Development decided to focus heavily on the agile method for its software development. Choosing this kind of pragmatic approach will help us improve our organization significantly, increasing the frequency and quality of our deliveries and strengthening the links between our teams. It...
With ClickOnSite 2014, you are in for a treat!
For a good recipe to turn out right, you need quality ingredients, preferably a well-equipped kitchen, decent tools and most importantly, you need a talented chef and good kitchen staff. The same applies when it comes to developing quality software… You need innovative business ideas, a suitable...
The boom of tower companies
Remember we already mentioned « Tower companies » in our January 2013 newsletter? These entities skyrocketed last year and made huge profits, especially on the African continent. According to a French-language Jeune Afrique report, there are more than 75.000 towers there, with more than half being...
3 questions to Valérie Lépilliet, founder of Maboko
Editiorial ITD has long considered that ClickOnSite’s functions were most efficient when used by operators during the network infrastructure rollout phase. We assumed that efficient cross-department coordination (between procurement, radio, transmission, building…) was the key to faster site...
The issue with SPMS in telecoms
Telecom operators went through a period of turmoil in the mid-nineties, when they had to face deregulation, market segmentation and a surge in the number of offers amongst others. During this time, they focused on these challenges and neglected some management aspects such as SPMS which were then...
Asset management in telecom
Given today’s tense economic situation, the emphasis on Asset Management takes on a new dimension. IT-Development has made their customers aware of equipment management issues for a long time based upon their experience in the field. However, the operators’ finance departments are quite conscious...
Take control on your resources
The telecommunications world has been constantly changing since the mid-nineties. It has been through a string of events including deregulation, major incumbent operators massively investing in export markets, the emergence of a multitude of markets, along with new skills and players. Several true...
3 questions to Patrick Coltel, Chairman at ITD
Co-founder & President, CEO at IT-Development, Patrick Coltel boasts more than 25 years’ experience as an executive in the telecoms field. Patrick Coltel was formerly head of a Business Unit in charge of field service with France Telecom. A graduate from the French National Institute of...
3 questions to Christian Gacon, CTO at M20city
Prior to joining this newly-created (early 2011) affiliate of Veolia Water and Orange operating smart metering networks, Christian Gacon held a number of key positions in the France Telecom group in areas such as network operation, regulation, strategic marketing, network product development, and...
Track and trace site sharing requests with ClickOnSite
IT-Development has finally launched “Site-sharing” its new module of ClickOnSite – which allows users to track and trace site sharing requests from other telco providers. This new set of features was already announced last October after being implemented at Orange in France. As of today it has...
Orange Niger is now using ClickOnSite
After Orange Cameroon, Armenia, Ivory Coast and Uganda, Orange Niger has decided to adopt ClickOnSite as its Business Process Management Tool and its Site management Tool. From the day of its market introduction, ClickOnSite has set the standard in network information systems and today it has...
Free Mobile choose ClickOnSite
Free Mobile, the French new mobile operator is deploying a brand new network. Looking for a solution to support its deployment process and then to provide a network database for the operation team, Free Mobile has finally decided to work with ClickOnSite. A new proof that ClickOnSite is the most...
ClickOnSite is hosting NetAct!
This was not a technological exploit but it proves that customers need IT service providers delivering complete solutions including software, servers, but also racks. “In our concept, we deliver configured and tested servers installed and cabled in a 19 inches cabinet” mentioned Olivier...
ClickOnSite supports Arabic
Although, it is not a revolution, it is worth noting that ClickOnSite is the first rollout and network management system (software, solution) that supports Arabic. ClickOnSite is already available in a few languages including English, French and Slovak; “it is still not fully available in Arabic...
Asset recovery: ITD launches new module of ClickOnSite
It-development is proud to announce the launch of ASSET RECOVERY, the last ClickOnSite module. Like every other modules (Network rollout projects, site management, O&M, events, finance etc.) the asset recovery module is a stand-alone piece of application that can be interconnected to other...
ITD signs a deal with DelCom Slovakia
It-Development announces DelCom SRO is the first contracting company to use ClickOnSite, its innovative online network rollout application. Solution significantly improves customer experience, strea and reduces mlines operationscosts IT-Development, the most innovative provider of network...
ClickOnSite in use at Celtel Gabon
IT-Development.com announced today the implementation of an ASP version of ClickOnSite-Events to be used at Celtel Gabon. The Events module of ClickOnSite enables organizations to increase their return on investment for event-based projects while ensuring high-quality events. Ideal for...
Orange Ivory Coast adopts ClickOnSite rollout management tool
IT-Development has recorded a new sale for ClickOnSite that was developed thanks to the substantial contribution of DelConsulting. The company mainly brought its support and knowledge in the development of the network rollout, site management and maintenance modules. After Orange Cameroon, it is...