The IT-Development team is very pleased to announce its new office in Abidjan, Ivory Coast (Africa). With this office we will be closer than ever to our ClickOnSite customers and partners in Ivory Coast, Mali, Burkina Faso, Togo, Benin, Guinea and Niger. The office is managed by Vassanogo Samassi, a seasoned veteran of the West African telecommunications industry.

The mission of our subsidiaries is to bring ITD/ClickOnSite closer to our clients, allowing us to offer top service in terms of support, implementation, and change management related to site infrastructure management and digital transformation of operations.

A key reason that clients stay with ITD/ClickOnSite for years and years — our customer churn rate is negligible — is our emphasis on delivering excellent, hands-on service and support. This means engagement with the teams on-premise at our clients for training, knowledge transfer and skills transfer.

All these activities will be supported across West Africa through our Abidjan office, and we will hire more project managers and key account managers. Additionally, we plan on opening a training center for telecoms professionals (ex. project managers, developers, BPMN).

Already Ecofin and Jeune Afrique have reported about our growth in Africa:

We look forward to making more headlines about our growth, dedication, and satisfied customers in Africa over the coming weeks, months and years!

Our involvement and investment in Africa are natural progressions of our long history of working on the continent and our company culture of enjoying working there. In summer, if all goes to plan, we will open another office in Johannesburg, South Africa.